Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty

Chaty is a WordPress plugin that allows website owners to easily add a contact chat widget with icons for Telegram Chat, Line Messenger, WeChat, Email, SMS, and Call Button. Using Chaty, you can quickly and easily create a floating chat window, allowing visitors to start a real-time conversation with you.

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What We Think:

100%

Very highly recommended!

Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty: A Comprehensive Review

The digital world is constantly changing and evolving, and so are digital marketing strategies. One of the most important strategies in digital marketing is the ability to connect with customers through chat. The Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty WordPress plugin enables businesses to keep customers engaged and connected.

Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty: Breakdown

All the popular click to chat channels included in the free plan. Add Facebook Messenger, WhatsApp, Skype, Instagram, and many other channels

The Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty WordPress plugin allows businesses to keep customers engaged and connected through chat platforms. It provides a clean, simple way for customers to begin chatting with your support team quickly and easily.

This WordPress plugin provides customers with a wide range of chat options to choose from. It has a convenient chat button that floats at the bottom of the user’s screen, and a selection of chat icons so that customers can choose their preferred chat platform. Through the chat icons, customers can select between Telegram Chat, Line Messengers, WeChat, Email, SMS, and Call Button.

The ability to keep customers connected means that businesses can provide a better customer experience. It allows for more efficient communication which leads to better customer service. It also allows for businesses to keep customers engaged and increase their customer loyalty.

One of the most interesting features of this WordPress plugin is its customization options. Businesses can completely customize the chat button with their own text, graphics, and colors. They can also choose the size of the button, place it on either side of the screen, and set a delay time so that the chat button appears after a certain amount of time.

The Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty WordPress plugin also allows for businesses to track the performance of the chat button, and see how many customers click on it and which chat platforms they are using.

Pros of Using Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty

Increased Visibility: Chaty plugin allows businesses to assign multiple buttons and icons to a single webpage, providing a good visibility to potential customers. This helps in increasing click-through rate and enabling customers to reach out quickly.

Integrations: The plugin is integrated with multiple communication mediums like Telegram, Line Messenger, WeChat, Email, SMS, and Call Button. Thus, customers can reach out to the business through one of these channels, all in one place.

Boosted Customers Engagement: The plugin encourages customers to interact with the business through its chat widget. This helps the business to engage with its customers more proactively and respond to their queries instantly, leading to improved customer satisfaction.

Improved Customer Experience: The plugin improves customer experience by providing them with various channels to connect with the business directly. This helps in reducing the reliance on traditional methods and improving customer satisfaction.

Support For Multiple Languages: The plugin provides support for multiple languages. Chaty plugin can be set up to show buttons and icons in different languages, making it easier for global customers to connect with the business.

Cons of Using Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty

No Information Security: The plugin doesn’t take any measures to ensure the security of the information sent through its chat and messaging services. This makes it difficult to know who has the access to the information shared and if the conversation is private.

Lack of Management Tools: The plugin lacks features that would allow admins to manage the chats in an efficient and secure way. This wouldn’t just help admins to prevent cyber attacks or data theft from outside sources, but also provide more control the information shared.

Poor Customer Assistance: Floating Chat Widget doesn’t provide users with direct assistance from customer service. This means that if any issue arises, the customer will have to contact the developer to resolve the issue, and this limits the level of support the plugin can provide.

No Customizability: The chat widget is limited in terms of functionality and customization. The plugin supports a limited list of features that prevent it from being personalized to fit the general look and feel of the webpage.

Privacy Concerns: The plugin also has no features for users to manage their privacy settings and control who has access to their conversations. This raises questions about how securely their data is going to be stored, and can result in problems if the data is mishandled.

100% Very highly recommended!

In conclusion

The Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty WordPress plugin is an excellent tool for businesses to keep their customers connected. It is easy to customize and allows for businesses to track the performance of the chat button. This plugin enables businesses to provide a better customer experience, increase customer loyalty, and maximizes efficiency in communication.

Plugin Specifications

Version: 3.1.8
Last Updated: 1 year ago
Installs: 200,000+
WP Version: 3.1+
Tested Until: 6.4.2
PHP Version: N/A

Use Case Examples

Customer Service Support
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The Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty plugin can be useful for supporting customer service. Customers can easily get in touch with customer service reps with these chat icons. The customer service reps can answer questions, provide help and troubleshooting information and share tips on the products customers have bought. They can also provide accurate data and information about new products. This plugin helps customer service employees provide quick and effective customer support.
Re-engage Customers
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Increase Purchases
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Improve Customer Experience
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Increase Social Media Engagement
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