WP Customer Reviews

WP Customer Reviews icon
The WP Customer Reviews plugin allows users to leave reviews and ratings on any page or post, which boosts user engagement and SEO. It offers multiple features such as easy setup, customizable field types, shortcode options, and more.
What We Think:
Highly recommended!

WP Customer Reviews: A Comprehensive Review

WP Customer Reviews is a WordPress plugin that enables WordPress users to easily add customer review forms and ‘ratings’ to their websites. These reviews and ratings can help to create trust with potential customers and lead to more sales. WP Customer Reviews offers a number of features to help make it easy for webmasters to set up customer review forms, such as shortcodes, widgets, dropdowns and customization options. Whether you're a small business looking to increase sales or larger enterprise looking to establish an online presence, WP Customer Reviews can help you connect with your users more effectively.

WP Customer Reviews: Breakdown

Front-end display

WP Customer Reviews enables website owners to easily display customer reviews on their website. The plugin is very user friendly and can be set up in a matter of minutes. Once installed, you can create a new page or post and paste the WP Customer Reviews shortcode into the content area. This will display your customer reviews form, which visitors can use to leave their own reviews and rate your products or services. Users can also choose to comment anonymously without providing any contact information. Additionally, the plugin comes with a widget that allows you to display customer reviews anywhere on your website. This widget is very customizable and allows you to display a certain number of reviews, define the text size and even select a color scheme.

You can also set up a ‘rating only’ system, which allows visitors to leave their ratings instead of reviews. This can be a great way to get an idea of how visitors rate your products and services. The plugin also allows you to easily customize the customer reviews form. You can easily add your logo and various input fields. You can also choose to have the customer reviews form automatically display on all pages of your website, which can help to ensure that all customers can find and use the review form. The plugin also supports multiple languages, making it easy to localize customer reviews forms.

WP Customer Reviews also allows you to easily moderate reviews and ratings. You can easily approve or deny reviews, and even choose to display only reviews that have been approved. This helps to ensure that only reviews and ratings that meet your standards are displayed on your website. Additionally, you can view detailed statistics about each customer review and rating, including the total number of reviews and the average rating, which can help you to better understand your visitors’ opinions.

Pros of Using WP Customer Reviews

Easy to Use: The WP Customer Reviews plugin is extremely easy to set up and use - you don’t need to be tech savvy or have any coding knowledge. All you have to do is install the plugin and input the reviews you want to include. It also has plenty of intuitive customization options, so you can make sure it's in a style that looks great with your website. This makes it a great choice for both tech experts and beginners alike.

Promotes User Reviews: The WP Customer Reviews plugin is a great way to encourage customers to leave reviews. It showcases customer reviews front and center, making them feel valued and prompting others to interact and share their own experiences. This lets you create an engaged online community to increase trust and conversions.

Integrates Seamlessly with WordPress: WP Customer Reviews integrates seamlessly with WordPress, allowing you to get up and running quickly. This also means that there's no complicated coding or design expertise needed, so it's a great choice if you only have basic website management skills.

Gives Access to Ecwid Integrations: The WP Customer Reviews plugin also gives you access to Ecwid integrations. This integration allows you to easily import reviews into the Ecwid platform, and then promote them on your WordPress site. This can be a great way to showcase positive reviews and boost your online visibility.

Provides Plenty of Customization Options: The WP Customer Reviews plugin provides plenty of customization options, so you can make sure it looks great with your website. You can also easily control which reviews are featured - you can choose to have all reviews, only positive reviews, or only negative reviews displayed. This gives you total control over how your reviews are displayed.

Cons of Using WP Customer Reviews

Difficult to Integrate New Features: The WP Customer Reviews plugin is a reliable solution for adding customer testimonials to your website. However, the plugin is relatively basic and takes a significant amount of customisation work to add more sophisticated features. For instance, if you want to integrate customer ratings or a user login system, you'll need to code it from scratch or invest in more expensive plugins.

Limited Support Options: The WP Customer Reviews plugin is open-source and free. However, this also means that there is a limited selection of support options available. Upgrades and patches will need to be carried out manually, which can quickly become laborious. Additionally, developers are not obligated to provide support for the plugin, and this can leave you in a difficult position if problems occur on your website.

Increasing Security Risk: When used alongside other plugins, WP Customer Reviews can increase the vulnerability of your website to various hacking activities. As the plugin is open-source, the community forum and support options can contain threads and advice from hackers. Therefore, you must be aware that your WordPress website may be at risk of malicious attacks when you use the plugin.

Costly Premium Versions: The free version of WP Customer Reviews can get the job done, but it is limited in the features and options available. To benefit from additional features and upgrades, you may need to purchase the premium version of the plugin. This is not an ideal solution for people on a tight budget, as the costs of the subscription can quickly add up.

Unreliable Server Connectivity: The WP Customer Reviews plugin is reliant on servers for its functionality. If your server becomes unstable or unavailable, the plugin will be unable to connect, compromising its ability to display customer testimonials. This can cause critical issues with loading times and website functionality, making it difficult for customers to find the information they need from your website.

86% Highly recommended!

In conclusion

Overall, WP Customer Reviews is a great plugin for website owners who want to add customer reviews and ratings to their website. The plugin is very user friendly and can be set up in a matter of minutes. It offers a number of features to make it easy to customize customer reviews forms, as well as allowing you to easily monitor and moderate reviews and ratings. Whether you're a small business or larger enterprise looking to increase customer trust and improve sales, WP Customer Reviews can help.

Plugin Specifications
  • Version: 3.7.0
  • Last Updated: 8 months ago
  • Installs: 30,000+
  • WP Version: 3.0.0+
  • Tested Until: 6.4.2
  • PHP Version: N/A
Use Case Examples
  • Personalize Your Storefront with WP Customer Reviews
    WP Customer Reviews is the perfect plugin for any online store that wants to personalize their storefront and show off what their customers have to say about their products and services. With this plugin, customers can leave reviews for each item or service they purchased, and the reviews are then displayed on the storefront as a testament to the high quality you provide. The plugin also comes with an easy-to-use rating system, allowing customers to rate the product or service and even leave comments about their experience. This system helps to give potential customers an idea of what to expect when purchasing from your store, and can result in increased sales. It's the ideal plugin for improving your online store's visibility and customer satisfaction
  • Increase Visibility of Your Products and Services
  • Showcase Positive Customer Feedback
  • Easy-to-Use Rating System
  • Compatible with Multiple Review Sites
  • business
  • google
  • hcard
  • hproduct
  • schema.org