Joinchat: Breakdown
The Joinchat plugin for WordPress was created to offer businesses the ability to add a chatbot to their sites. It is easy to install and configure, and it takes only a few minutes to be up and running. The plugin allows users to create chatbot conversations with natural language processing technology. It also supports text-to-speech and voice recognition. Joinchat utilises webhooks to interact with other third-party applications. This means you can integrate chatbot conversations into external applications such as Slack, Skype, and WhatsApp.
The Joinchat plugin provides rich analytics of user conversations. This allows customers to track which conversations are successful and what conversations need improvement. You can also add custom fields to the conversations to capture and analyse customer data. You can also add custom scenarios to the chatbot conversations. This allows businesses to make sure the conversation is tailored to the customer’s needs.
Joinchat also provides a wide range of features for modernising your website. You can add pop-ups to promote products or services, as well as buttons and call-to-actions. The plugin is also designed to work with social media platforms, such as Twitter, Facebook, and Instagram. This allows customers to connect with you directly from your website.