Joinchat icon
Joinchat is a powerful WordPress plugin that lets you add chatrooms to your website. With its features like real time interrupts, custom themes, message previews, notifications and more, it is easy to make your users feel at home by providing them with instant access to any conversation.
What We Think:
Very highly recommended!

Joinchat: A Comprehensive Review

WordPress provides a fantastic platform for creating beautiful, functional websites. With the right combination of plugins, themes, and widgets, businesses can create specialised websites that perform the tasks that they need, with minimal effort. Joinchat is a plugin designed for WordPress websites. It was developed by the same team who created the popular WordPress e-commerce plugin, WooCommerce. Joinchat is designed to make it easy for businesses to add chatbot functionality to their WordPress websites.

Joinchat: Breakdown

Real example

The Joinchat plugin for WordPress was created to offer businesses the ability to add a chatbot to their sites. It is easy to install and configure, and it takes only a few minutes to be up and running. The plugin allows users to create chatbot conversations with natural language processing technology. It also supports text-to-speech and voice recognition. Joinchat utilises webhooks to interact with other third-party applications. This means you can integrate chatbot conversations into external applications such as Slack, Skype, and WhatsApp.

The Joinchat plugin provides rich analytics of user conversations. This allows customers to track which conversations are successful and what conversations need improvement. You can also add custom fields to the conversations to capture and analyse customer data. You can also add custom scenarios to the chatbot conversations. This allows businesses to make sure the conversation is tailored to the customer’s needs.

Joinchat also provides a wide range of features for modernising your website. You can add pop-ups to promote products or services, as well as buttons and call-to-actions. The plugin is also designed to work with social media platforms, such as Twitter, Facebook, and Instagram. This allows customers to connect with you directly from your website.

Pros of Using Joinchat

Easy to set up and use: The Joinchat plugin for WordPress is designed to be easy to set up and use. It allows users to quickly and easily add a chatroom to their WordPress site. The plugin has built in tools that make it quick and easy to add contacts, create and manage messages, and moderate conversations.

Integrate with other plugins: The Joinchat WordPress plugin also integrates with a variety of other plugins, giving users the ability to add analytics, live support, notifications, etc. into their chatroom. This gives users the ability to gain deeper insight into their conversations and engagement with their customers.

Security and Privacy: Joinchat is also known for its strong commitment to security and privacy. It includes features such as two-factor authentication, encryption during transmission, and secure backups. These security measures help ensure user data is kept safe and secure.

Flexible Customization: The Joinchat plugin also has plenty of features that can be customized. This allows users to tailor the experience to meet their needs. The plugin includes tools that allow users to customize the look and feel of their chatroom. It also includes tools for creating custom rules, managing conversations, and more.

Real Time Social Media Integration: The plugin also includes tools that allow users to integrate their chatroom with social media. This allows users to have conversations with their followers, friends, and customers. This integration also allows users to stay connected to their chatrooms even when they are away from their computer.

Cons of Using Joinchat

Security Concerns: The JoinChat plugin utilizes a chat system that is hosted on their servers, meaning that users could potentially be exposed to a lack of security from the plugin itself. Because of this, it is important to be aware of what data you are submitting and how it is being used.

Lack of Customization: JoinChat’s plugin is quite limited in customization when compared to other chat solutions. There is very little that can be changed in terms of color, font, layout, and other design options. Moreover, it does not offer any customization for messages sent by users, leaving users with very basic features.

Poor Documentation: Another con to the JoinChat WordPress plugin is the lack of adequate documentation. While the plugin features a help center and online tutorials, the amount of detail provided does not always adequately address the most common issues with the plugin. This may require users to research third-party solutions or contact JoinChat support team for additional help.

Bugs & Glitches: Users have reported experiencing various bugs and glitches while using the JoinChat plugin, such as messages not being properly delivered, frequent disconnections, and other similar problems. This could be a major issue for many users, as it could potentially lead to loss of data or efficiency.

Limited Features: The JoinChat plugin also offers very limited features compared to the competition. This makes it not the most ideal choice for enterprise-level chat conversations, as it does not offer a full suite of features to ensure smooth and effective communication.

94% Very highly recommended!

In conclusion

The Joinchat plugin for WordPress is an excellent tool for businesses looking to add chatbot functionality and other modernising features to their website. The plugin is easy to install and configure and offers a wide range of features. Joinchat also has powerful analytics and customisation options so that businesses can track customer conversations and tailor conversations to the customer’s needs. With Joinchat, businesses can easily extend their reach to social media platforms and other third-party applications.

Plugin Specifications
  • Version: 5.0.15
  • Last Updated: 7 months ago
  • Installs: 600,000+
  • WP Version: 4.9.0+
  • Tested Until: 6.4.2
  • PHP Version: 5.5 or higher
Use Case Examples
  • Highlight Relevant Content
    The JoinChat WordPress plugin allows you to easily identify key pieces of content to optimize into a visually appealing display. You can select several posts or pages to highlight on the front page or sidebar of your WordPress website. With JoinChat, you can easily sort content by relevance, newest, oldest, most views, or by custom criteria. This functionality allows you to quickly identify topics, trends, or conversations that are the most valuable, and feature them more prominently on your webpages.
  • Integrate Dynamic Features into Pages
  • Create Engaging Landing Pages
  • Bring Customized Messages
  • Engage Your Audience
  • chat
  • click to chat
  • facebook messenger
  • telegram
  • whatsapp